Privacy Policy

1.  What Is This Privacy Policy About?

In this Privacy Policy (the "Privacy Policy") we provide you with information about the way Viciunai UK and Ireland Ltd (hereinafter, "The Company") processes your personal data collected when browsing the website (hereinafter, the "Website"). This Privacy Policy also sets certain obligations of the Data Subjects that have be complied with. Hereinafter, the persons whose data are processed by the Company, are jointly referred to as the Data Subjects.  

2.  About the Company

The Company is Viciunai UK and Ireland Ltd, registered domicile address: Suite 5, Maryport Business Centre, Main Road, Maryport, Cumbria, CA15 8NG, United Kingdom.

The Company is part of Viciunai Group. The mother company is UAB "Vičiūnai grupė", legal entity code 303211678, registered domicile address: V. Krėvės pr. 97, Kaunas, Lithuania, has its official company data collected and stored in Kaunas Branch of the Legal Entities Registry of the Republic of Lithuania.

Data Protection Officer of the Company is to be contacted via email address:

3.  What is Personal Data?

Personal data is any information collected by the Company about a Data Subject which may be used to identify the Data Subject and which is stored in electronic or any other form.

Personal data is any information about Data Subjects, including the name and address of the Data Subject, that the Company collects for the purposes of its business operations.  

4. Contact Us

You can contact the Company by phone telephone No. +44 (0) 1900 811772. When you are calling us, the telephone conversations is not recorded.

We only process the personal data that you would provide to us during the conversation. These data will be processed in order to respond to your queries, requests and concerns. If you do not submit your contact details, we will not be able to contact you.

If you provide your data it will be stored for 1 (one) year from your incoming call and further correspondence, except for the information that is subject to different retention periods in accordance with this Privacy Policy or applicable legislation.

All personal data that you have provided to us in communication are used only for the purposes stated above, as well as for the communication review and for the administration and management of communication flows. We commit to abstain from using your personal data or information where you could be identified as a person in any publications without your explicit consent.

Please note that we may need to contact you by post, email or telephone. Please kindly let us know by email about any changes in your contact details.

5. The Website

This website provides information on one of the products by Viciunai Group and aims at raising customers’ knowledge and interest in surimi products.

It uses some cookies and third-party technologies. You can learn about those in our Cookie Policy here.

6. Disclosure of Your Personal Data 

We may disclose the information about you to our Company employees, managers, agents, service providers such as debt management or recovery companies, providers of marketing and/or IT services, if it justifiable for the purposes defined in this Privacy Policy.

In addition, we may disclose the information about you:

  • If we are obligated to do so by the law; 

  • To defend ours rights or legitimate interests (including the disclosure of your data to third parties in order to recover your debts to us); 

  • When planning to sell a part of the Company's operations or assets, disclosing your personal data to the potential buyer of the operation or assets; 

  • When we sell Company's business or the substantial part of its assets to third parties. 

Your personal data might be transferred to a third country for the processing at Viciunai Group in case your request, query or concern cannot be properly handled by the Company.  

Your personal data will not be transferred to an international organisation. 

Except for the cases set forth in this Privacy Policy, we do not share your personal data with any third parties. 

The list of data recipients or recipient categories listed in this Privacy Policy might change over time, therefore if you wish to be informed about the changes related to recipients of your personal data, please visit this Website and check this Privacy Policy for the up-to-date version.

7. Security of Your Personal Data

Your personal data will be processed in accordance with the General Data Protection Regulation, the Law on Legal Protection of Personal Data of the Republic of Lithuania and other statutory requirements. When processing your personal data, we implement organizational and technical measures that ensure the protection of personal data against accidental or unlawful destruction, alteration, disclosure, as well as any other illegal processing. 

8. Your Rights

This section contains information about your rights in regard of processing of your personal data conducted by us and how you may exercise those rights. If you wish to obtain more information about your rights or how to enforce them, please contact us at the email address indicated in this Privacy Policy.

The Company will provide you with information about the actions it has taken in response to your request for the implementation of your rights without any undue delay, but no later than within 1 (one) month of receipt of the request. Given the complexity of the request and the number of requests received, that deadline may be extended by a further 2 (two) months. In this case, within 1 (one) month of receipt of the request we will inform you about such extension and provide its reasons. The company may refuse to implement your rights only in the cases stipulated for by the law.

8.1 Right to Withdraw a Consent 

If you have provided us with an explicit consent to the processing of your data, you can withdraw it at any time.

8.2 Right of Access to Your Personal Data

We strive that you fully understand how we use your personal data and would not experience any inconvenience. You may contact us at any point to inquire if we process any of your personal data. If we do store or use your personal data in any other way, you have the right to access them. To do so, please provide us with a written request to the address specified in this Privacy Policy, get identified and observe the principles of fairness and rationality while making such a request.

8.3 Right to Request Further Information

We hope that you will understand that it is very difficult to discuss all possible ways to collect and use personal data. We strive to provide as clear and comprehensive information as possible and we commit to updating this Privacy Policy once there are changes in the ways we process personal data. However, if you have any questions about the use of your personal data, we will be happy to respond to them or provide any additional information we are allowed to disclose by the law. If you have any specific questions or have not understood the information we have provided, please contact us.

8.4 Additional Rights

Below we provide information about additional rights that you have and that can be implemented in accordance with the procedure below.

1.  You have the right to ask us to rectify any inaccuracies in the available data. In this case, we may ask you to confirm the corrected information.

2.  You have the right to ask us to delete your personal data. This right shall be implemented in the cases provided for in Article 17 of the General Data Protection Regulation 2016/679.

3.  You have the right to ask us to limit the processing of your personal data or to stop processing them:

  • For the period required to make sure that your personal data is accurate when you submit claims regarding the accuracy of your data;

  • When collection, storage or use of your personal data by us is unlawful but you decide not to request the erasure of the data;

  • When we no longer need your personal data but you need it to identify, enforce or defend a legal claim;

  • For the period necessary to determine if our legitimate interests to continue with your data processing overrides your rights as a Data Subject, if you have exercised your right to object to the processing of your personal data.

4.  You have the right to transfer the data we have received from you with your consent or for the purpose of concluding the contract. Once you have exercised this right, as per instruction in your request we will transfer a copy of your data.

5.  You have the right to object to our processing of your personal data:

  • When we process your data on the grounds of our legitimate interest but it is not sufficient to form a lawful basis for us to continue using your personal data.

9. Complaints

If you believe that your rights as a Data Subject are and/or may be violated, please contact us immediately by email indicated in this Privacy Policy. We ensure that once we receive your complaint, we will contact you within a reasonable timeframe and inform you of the progress of the complaint investigation and then about its findings. 

If you find results of our investigation not satisfactory, you are free to lodge a complaint with the supervisory authority - State Data Protection Inspectorate of the Republic of Lithuania at, our selected supervisory authority for the entire Viciunai Group.

10. Responsibility

You are responsible for the confidentiality of your data, as well as the accuracy, correctness and comprehensiveness of the data you provide to us. If the data you provide changes, you must immediately notify us by email. We will not be liable, in any event, for any damages caused to you by the fact that you have indicated the incorrect or incomplete personal data or have not informed us of any changes. 

11. Changes to Our Privacy Policy

We may update or amend this Privacy Policy at any date. The updated or altered privacy policy will take effect from its publication on our Website. You should occasionally check it to make sure that you are familiar with the valid version of our Privacy Policy. 

Once our Privacy Policy gets updated, we will inform you of any substantive changes by announcing them on this Website. The update date below indicates when the Privacy Policy was last updated. 

The last update of this Privacy Policy was made on Sep 20, 2020.